The Capital Hotel

Very Poor
Traveller Type: young couple
  : The only good thing about this hotel is location. Easy to access to Besktas.
  : The noise of club nearby was absolutely loud and we even could feel the vibration of the sound till 3-4am, thus of course we could not sleep at all. Also there seemed to be a club or something on top floor. It was too noisy to fall asleep so we asked the staff to change the room, but what they told was there is no room available. The staff was very helpless. We booked 3 nights but due to above, we decided to leave this hotel after the first night. We asked the manager for the refund but they didn’t accept it so 2 nights fee were wasted but we had no choice as we were sure that we could not either stay comfortably nor sleep in peace. The room was much smaller and less cleaner than it looked from the images on the website so we were disappointed. We strongly do not recommend this hotel to anyone.

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: group

Good
Traveller Type: solo traveller

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : Location is very good. There are a lots of cafes for breakfast around, restaurants for dinner and lunch. Supermarket Migros is 3 minuts by foot. Bosphorus is very near. Besiktas itself is my fauvorite location to stay in Istanbul. The hotel is not big but very clean and comfortable. Stuff is very helpful and friendly. Regular change of towels, cleaning and even every day desinfection of the room. Bed was very comfortable. Bathroom clean and shower cabin, as is often the case in hotels, does not leak. The room has a refrigerator, kettle, tea, coffee and sugar, two bottles of water, slippers, shower gel, shampoo, conditioner, body cream.
  : The only thing that slightly darken my stay was poor soundproofing (( Of course, it is clear that all guests come and leave their rooms at different time, some early in the morning, some late at night. But the audibility from the corridor is very loud - the voices of people, stomping, slamming doors, even the sound of a key entering the keyhole. All this, unfortunately, woke me up at nights. Also there is a night club next door to hotel. Not as loud as the sounds from the corridor, but the sound of music is also heard from there until 00 or 01 am. So it's better to take the room with a window that does not face the main street. So if you have a very light sleep, then either take earplugs with you or choose a quieter place.

Very Poor
Traveller Type: young couple
  : The location of the hotel is on a crowded and popular street for younger people. A lot of bars and lounges at the same place + close to the ferry boat. Also a Disco right next to the Hotel. It sound very good while we were trying to sleep.
  : People who are working there were constantly busy with other things than the customers. Constantly on the phone or not reachable for us. They were only reachable when we need to pay things (when they get money).Also on the day of check out, our watch and mobile phone was missing. We reported this to the director, he said that he will handle this problem and help us out with finding it or by giving back what it is was worth. After months of researching by them, they came to the conclusion that is was indeed stolen by their cleaners and told us that they had fired them. And then it got silent. They promised me to give the money back of the stolen products, but now they are not reachable anymore for me. When i speak to Receptionists, they say "just give up, you will not get anything from us" and this is driving me crazy. I do not recommend this Hotel with workers like this. I am still waiting on a solution from the Director whose name is Olcay. He does not respond anymore on my phones just because he knows that he is wrong.

Disappointing
Traveller Type: with friends