Albatros Hagia Sophia Hotel

Pleasant
Traveller Type: family with young children
  : it’s good place to stay and nearby all touristical attractions. quiet central of old town. recommended to stay only coz of this!
  : they need to improve their unprofessional staff and manager! end of perfect new year night with excellent memories we had to checked by front desk manager as police check point which I shocked in my life ! I have been many hotels or countries but this is the first and end of everything they couldn’t even to apologizing what their mistake!! He can’t persist that he boss and he can do anything he wants! unprofessional action! I only give a good point for reception guy! that he tried make things a bit better!

Wonderful
Traveller Type: solo traveller

Good
Traveller Type: solo traveller

Pleasant
Traveller Type: family with young children
  : The location is near the tramway and close to tourist sites and bazaars, and reception staff are very helpful.
  : Some necessary things, like tissue boxes, were not provided.

Very Good
Traveller Type: young couple
  : Breakfast was basic food was cold
  : Room heating was not too effective

Wonderful
Traveller Type: family with young children
  : customer servicepricelocation
  : house cleaning should do a better job. the only downside everything else was exceptional. friendly customer service, went out of their waysmall rooms needed a chair and or a table or a closet

Poor
Traveller Type: family with young children
  : Staff was not as rude as expected, their response when I told them there were problems they, let's just say, were chill and did listen, but what had happened, shouldn't have in the first place. Accepted their mistake, and didn't charge for the laundry. If you're looking for a small 1 night stay for staying close to centre, its good.Location wasn't the worst.
  : Breakfast wasn't worth the price at all, room was EXTREMELY small, noisy and smelled like chlorine and sewers. Because my room had A BIG problem which probably should have been looked at before I came, although I was given the room next door, when the house keeper came into clean the room next door in the morning, the one with the problem, they did not change the sheets and pillows, rather "fixed them". I was wondering why my pillow smelled strange all night! I checked in late and I was given my room. When I went in, the roof was leaking onto to a wall socket, I complained and was shifted to another room. Even though there was a hazardous problem like that, it wasn't fixed until the next day. When I checked in, I needed to give some laundry and I gave it in the night I checked in. I was told I my shirt would be ready the next morning at nine o'clock. The next morning, it wasn't ready. I needed it to be clean as I had a flight soon. After asking SEVERAL times I was given the shirt at three o'clock. It was disappointing and a waste of time. Not worth price.

Fair
Traveller Type: young couple
  : The air conditioner was not working

Very Good
Traveller Type: family with young children

Good
Traveller Type: family with young children
  : Location is great in the heart of the city, all tourist spots are nearby. The staff is amazing, very friendly and helpful.
  : The rooms are very small than expected.